Learn more about creating and managing your user ID


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Change your Password
Common Problems and Suggestions



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To use many of the features on UnitrinSpecialty.com, you will need a user ID and password. To register, you will need your policy number, the first driver listed on the policy’s name, driver license number and date of birth. This is to protect you from unauthorized users accessing your information.

Your user ID must be unique and contain at least 4 characters (it can be letters and/or numbers). Keep your ID confidential and only share it with people you want to have access to your policy information. Passwords must be at least 6 characters long and can be any combination of letters and numbers. We recommend that you use a combination of uppercase and lowercase letters and numbers or symbols. Passwords are case sensitive. Register Now.


Changing your Password

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Once you have logged in, you can change your password by following these steps:

  • Go to "Change Password" on the Customer Home page
  • Enter your current password
  • Enter a new password
  • Confirm your new password by entering it again
  • Click the "Continue" button
Log in Now


If you forgot your password click on Forgot your password. You will need to know your user ID, policy number, driver license number and date of birth. If you are missing any of the required information, please contact Customer Service for assistance at 866-859-5090.


Common Problems and Suggestions

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If you are having trouble regarding your user ID please read the information below for some common solutions. If you continue to have difficulty, please call Customer Service at 866-859-5090.

Registering for a User ID

  • Make sure that you have not left any fields blank
  • Verify your policy number and Driver License Number for accuracy
  • Be sure that your user ID and password meet the criteria
Logging In
  • Verify your user ID
  • Make sure that you are enter your user ID exactly as you registered (it is case sensitive)
  • If you have not logged in over the past 90 days, please try re-registering



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